Unlike other platforms which typically charge a user fee in addition to transaction fees on every single transaction, Zeffy is 100% for the organisations that use our platform. Zeffy covers all credit card fees and does not charge a platform use fee. In return, Zeffy includes a suggested voluntary contribution to donors at the payment step. As it is a voluntary contribution, donors can choose a different amount from the suggested one by clicking "Other" and entering the amount of their choice, or they can enter "$0" if they do not wish to support our platform.
Zeffy’s model is driven by the belief that all nonprofits should have access to 100% of the donations intended for their mission, therefore these contributions are Zeffy’s only source of revenue. They help to cover transaction fees, platform development and service costs. On a large scale, the voluntary contribution gives thousands of organizations access, for the first time, to a high-quality fundraising technology completely free of charge (normally the charge is a minimum of 4% per donation received). For the more than 10,000 organizations that work with Zeffy, this means a bigger budget and greater efficiency in fulfilling their mission to society.